Privacy Policy
Effective Date: April 23, 2025
Tomato Promo ("Tomato Promo", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our content repurposing and ghostwriting services.
Note on Governing Law: This policy incorporates principles from data protection frameworks like the UK GDPR, consistent with our Terms of Service. Depending on your location (e.g., Australia), other laws like the Australian Privacy Act 1988 may also apply. We strive to comply with applicable regulations. For specific questions about the governing law for your data, please contact us.
Information We Collect
We may collect personal data that you voluntarily provide to us when you sign up for services, communicate with us, or use our website. This may include:
- Contact Data: Your name, email address, phone number.
- Service Data: Content you provide for repurposing or ghostwriting ('Seed Content'), communication history, feedback, and project details.
- Account/Platform Data: Credentials for social media or other platforms, only if you explicitly provide them for optional scheduling services.
- Payment Data: Information necessary to process payments (handled securely by our third-party payment processor, e.g., Stripe; we do not store full card details).
- Technical/Usage Data: Information collected automatically when you visit our website (e.g., IP address, browser type, pages visited), potentially using cookies.
How We Use Your Information
We use the information we collect based on lawful grounds, primarily:
- To Provide Services (Contract): To fulfill our agreement with you, including creating/repurposing content, managing your projects, and providing support.
- With Your Consent: For specific actions like scheduling posts to your accounts or sending marketing emails (you can withdraw consent anytime).
- For Legitimate Interests: To manage our business, communicate effectively, improve our services, maintain security, and prevent fraud, provided your rights are not overridden.
- To Comply with Law: To meet legal and regulatory requirements.
We do not use your Seed Content for any purpose other than providing the service requested by you.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who perform services for us or on our behalf and require access to such information to do that work. Examples include:
- Payment processing (e.g., Stripe)
- Cloud data storage
- Communication platforms
- Website hosting and analytics
- Scheduling tools (if you use that service)
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
International Transfers: Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will ensure appropriate safeguards are in place for such transfers.
Your Privacy Rights
Depending on your location and applicable law (e.g., UK GDPR, Australian Privacy Act), you may have rights regarding your personal data, including:
- The right to access – You can ask for copies of your personal data.
- The right to rectification – You can ask us to correct inaccurate information or complete incomplete information.
- The right to erasure – You can ask us to erase your personal data in certain circumstances.
- The right to restrict processing – You can ask us to restrict the processing of your data in certain circumstances.
- The right to object to processing – You can object to processing based on legitimate interests or for direct marketing.
- The right to data portability – You can ask that we transfer the data we collected to another organization, or directly to you, in certain circumstances.
To exercise these rights, please contact us using the details below.
Cookies
We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable - link would go here).
Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this policy frequently.
Contact Us
If you have questions or comments about this policy, or wish to exercise your rights, you may contact our Data Protection Officer:
Attn: Data Protection Officer
Email: info@tomatopromo.com
You also have the right to lodge a complaint with your local data protection supervisory authority (e.g., the ICO in the UK or the OAIC in Australia).